These Terms of Service govern your use of AmeniVue, a camera viewing platform for HOA communities and other shared-amenity properties. AmeniVue is a product of TechPro Security. By using AmeniVue, you agree to these Terms.
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a binding agreement between you and TechPro Security (“TechPro,” “we,” “us,” or “our”), the owner and operator of AmeniVue (the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization (such as an HOA, property management company, or other entity), you represent that you have the authority to bind that organization to these Terms, and “you” refers to both you personally and the organization.
2. Description of the Service
AmeniVue is a multi-tenant camera viewing platform that allows authorized users to view live and snapshot camera content from their community’s shared amenities (such as pools, courts, gates, beaches, and similar facilities). The Service is intended to provide visibility into amenity availability for residents and operational tools for property managers.
The specific features, capabilities, and limits available to you depend on your account type and the subscription or authorization granted by your community or property.
3. Account Types and Eligibility
Resident Accounts
Residents access the Service using their unit number and last name, as configured by their property manager. Resident access is subject to the property’s authorization and may be revoked at any time by the property manager.
Property Manager and Administrator Accounts
Property managers and administrators access the Service via email-based credentials and are responsible for managing their community’s configuration, resident directory, and authorized cameras.
Eligibility
To use the Service, you must be at least 18 years of age, or the age of legal majority in your jurisdiction, and capable of entering into a binding contract. The Service is not intended for use by children under 13.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law, regulation, or third-party right
- Attempt to gain unauthorized access to any portion of the Service, other accounts, or our systems
- Reverse engineer, decompile, scrape, or otherwise attempt to extract source code or non-public data from the Service, except to the extent expressly permitted by law
- Interfere with or disrupt the integrity or performance of the Service, including by introducing malicious code or overloading our infrastructure
- Use the Service to harass, stalk, surveil, or otherwise harm any person, or in any way that violates the privacy rights of others
- Share, redistribute, or publicly display camera content from the Service without authorization from the property and any applicable legal authority
- Resell, sublicense, or commercially exploit the Service without our prior written consent
- Misrepresent your identity or affiliation with any community, property, or organization
We reserve the right to suspend or terminate access for any user we reasonably believe has violated this section.
5. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly using the contact form if you suspect unauthorized access. We are not liable for losses arising from unauthorized use of your account that you fail to report promptly.
6. Subscriptions, Trials, and Billing
AmeniVue subscriptions for property managers and administrators are provided under a separate subscription agreement, order form, or invoice. Pricing, payment terms, and billing cycles are governed by that separate agreement and not by this site, which does not process payments.
Trials, founding-customer offers, or other promotional terms, when offered, are subject to the specific terms communicated at the time of the offer.
Resident accounts are typically provided at no charge to residents, with usage governed by the community’s subscription with TechPro.
7. Camera Content and Customer Data
Customer Ownership
You (or the community/property you represent) retain all rights to your cameras, the content they generate, and any data you upload to the Service (collectively, “Customer Data”). We claim no ownership over Customer Data.
License to TechPro
You grant TechPro a limited, non-exclusive, royalty-free license to access, process, transmit, and display Customer Data solely as necessary to provide and operate the Service for you and your authorized users. This license terminates when you delete the data or terminate your account, except as needed to comply with legal obligations or recover from backups during standard retention periods.
Customer Responsibilities
You represent and warrant that:
- You have the legal right to install, operate, and share the cameras connected to the Service.
- Camera placement and use comply with all applicable laws, including notice and consent requirements where applicable.
- The resident directory information you upload is accurate and that you have the authority to share it with us for the purpose of providing the Service.
- You will configure privacy masks and access controls as appropriate for your community.
No Recording
The Service does not record continuous video footage. Periodic snapshots are retained for up to 30 days. The Service is not a security/surveillance recording system and should not be relied upon as a substitute for one.
8. Intellectual Property
The Service, including all software, design, content, branding, and underlying technology (excluding Customer Data), is the property of TechPro Security or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms. No other rights are granted by implication or otherwise.
9. Privacy
Our collection, use, and protection of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
10. Service Availability
We aim to provide the Service reliably, but the Service is provided on an “as available” basis. We do not guarantee uninterrupted, error-free, or fully secure operation. Maintenance, infrastructure issues, third-party outages, and other events outside our reasonable control may cause interruptions.
The Service depends on cameras and network infrastructure that we do not control (including cameras owned by your community and the internet connections used by you and your community). We are not responsible for issues arising from those components.
11. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, we do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Camera streams or snapshots will be available, accurate, or current at any given time
- The Service will detect, prevent, or report any specific event, condition, or activity
- The Service is suitable for use as a security, surveillance, emergency, or life-safety system
You acknowledge that AmeniVue is a viewing-and-visibility platform, not a security/surveillance, emergency response, or life-safety system. You should not rely on the Service for any such purpose.
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will TechPro Security, its affiliates, or its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts paid by you to us for the Service during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of these limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless TechPro Security, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use or misuse of the Service
- Your Customer Data, including camera placement and content
- Your violation of these Terms or applicable law
- Your violation of any third-party right, including privacy or intellectual property rights
14. Termination
You may stop using the Service at any time. Property managers may terminate their account or subscription according to the terms of their separate subscription agreement.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if continuing to provide the Service would expose us to legal or operational risk.
Upon termination, your right to access the Service ends, and we may delete or anonymize your account data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
15. Dispute Resolution
Before filing a legal claim, you agree to first contact us using the contact form and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the personal jurisdiction and venue of those courts.
You and TechPro both agree to waive any right to a jury trial and to participate in any class action or representative proceeding to the maximum extent permitted by law.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we may also provide additional notice (such as a banner on our website or an email to account holders). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
18. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy and any applicable subscription agreement or order form, constitute the entire agreement between you and TechPro regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions will remain in full effect.
No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for failure to perform due to causes beyond reasonable control.
Notices. We may provide notices to you by email (where available), in-product notification, or by posting on this site. You may provide notices to us using the contact form.
19. Contact Us
Questions about these Terms? Reach out using the contact form.
TechPro Security
99 NW 11th St.
Boca Raton, FL 33432
United States